Privacy Policy

Last updated: May 4, 2026

This Privacy Policy describes how Legacy Intermodal LLC (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide through our website at legacy-intermodal.com, our contact forms, email communications, and Facebook Lead Ads (Instant Forms).

By using our website or submitting your information through any of our forms — including Facebook Instant Forms — you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information:

• Contact information: name, email address, phone number
• Business information: company name, job title, shipping or freight details
• Message content: any information you provide through our contact forms, quote requests, or email
• Facebook Lead Ad data: information you submit through our Facebook Instant Forms, which may include your name, email address, phone number, and any other fields included in the form
• Technical data: IP address, browser type, pages visited, and cookies (see Section 6)

2. How We Collect Your Information

We collect information through the following channels:

• Website contact forms: when you fill out a form on our website
• Email: when you send us an email or subscribe to our mailing list
• Facebook Instant Forms: when you submit a lead form through our Facebook or Instagram advertisements. This data is transmitted from Meta (Facebook) to us via the Meta Lead Ads platform
• Cookies and analytics: automatically when you visit our website

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, provide freight quotes, and deliver the logistics services you requested
• Follow up on leads submitted through Facebook Instant Forms regarding our intermodal drayage, trucking, and container services
• Send you marketing communications, newsletters, or promotional offers (only with your consent)
• Improve our website, services, and advertising campaigns
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: you have given us clear consent to process your personal data for a specific purpose (e.g., submitting a lead form or subscribing to emails)
• Legitimate interest: processing is necessary for our legitimate business interests, such as following up on inquiries and improving our services
• Contractual necessity: processing is necessary to fulfill a contract or take steps at your request before entering into a contract

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Meta (Facebook/Instagram): your data is initially collected through Meta’s platform when you submit a Facebook Instant Form. Please review Meta’s Privacy Policy for details on their data practices
• Email marketing platforms: we may use third-party services (e.g., Mailchimp, ActiveCampaign) to manage our email communications
• CRM tools: we may store your contact information in a customer relationship management system
• Service providers: trusted third parties who help us operate our website and business, bound by confidentiality agreements
• Legal requirements: if required by law, regulation, or legal process

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze site traffic. These may include:

• Essential cookies: required for the website to function properly
• Analytics cookies: help us understand how visitors use our site
• Meta Pixel: we may use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and deliver targeted ads

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Lead data from Facebook Instant Forms is typically retained for up to 24 months unless you request earlier deletion.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request that we delete your personal data
• Opt-out: unsubscribe from marketing emails at any time using the unsubscribe link in our emails
• Withdraw consent: withdraw your consent to data processing at any time
• Data portability: request your data in a portable format

To exercise any of these rights, please contact us using the details in Section 11.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Business Name: Legacy Intermodal LLC
• Email: [email protected]
• Phone: 708-995-4965
• Address: 1340 Enterprise Drive, Romeoville, Illinois 60446

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.